Privacy Policy

Website: Privacy Policy

Last Update: January 2026

1. Information We Collect

We collect personal information such as:

• Name, contact details, and identification documents
• Payment details (handled by secure third-party processors)
• Booking information and preferences
• Website usage data (IP address, browser type, cookies, analytics)

2. How We Use Your Information

The information is used for the following purposes:

• Process and manage bookings
• Verify identity and driver eligibility
• Communicate with clients
• Improve services and website performance
• Ensure legal and regulatory compliance

3. Legal Basis for Processing

We process data based on consent, contractual necessity, legal obligations, and legitimate interest.

4. How We Share Your Information

We may share data with:

• Payment processors
• Insurance providers
• Law enforcement when required
• IT and hosting service providers
• All third parties must handle data securely as recommended

5. Data Storage and Security

We use technical and administrative safeguards to protect personal data from unauthorised access, loss, or misuse.

6. Data Retention

Data is retained only as long as necessary for legal, operational, or audit purposes, after which it is deleted or anonymized.

7. Cookies and Tracking

Cookies help personalize your experience and analyse website traffic. Users may disable cookies in their browser settings.

8. Your Rights

You may request access, correction, deletion, or withdrawal of consent. Contact us to exercise any rights.

9. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our website.

10. Children’s Privacy

We do not knowingly collect information from individuals under 18.

11. International Data Transfers

If data is transferred outside Namibia, appropriate safeguards are applied.

12. Updates to This Privacy Policy

This policy may be updated occasionally. Changes will be posted with a new date.

13. Contact Information

Namib Car Hire and Recovery cc
Windhoek, Namibia
Tel: +264 81687 1531 / 1537